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F.A.Q.

Have a question for us regarding our baked goods, facility, shipping, etc?
We have done our best to answer the most common questions we get right here on this page

What type of flour do you use?
We use King Arthur Certified Gluten-Free Flours.
To view ingredients in these flours please see our ingredients list here

What other ingredients do you use?
Our other main ingredients are Earth Balance Vegan Soy Free Butter, Namaste Egg Replacer, Enjoy Life Chocolate, Silk Unsweetened Coconut Milk.  If you have additional questions about our ingredients please see our ingredients page here

How should I store my baked goods after they arrive?
Either leave your baked goods out at room temperature and tightly sealed for up to two days or placed your baked goods in the freezer for up to three weeks and thaw immediately before eating.

My products arrived thawed and not frozen.  Are they still good?
Yes!  We expect for your products to be thawed upon delivery.  Our baked goods have been extensively tested for freshness and shelf life.  Our products can be frozen and thawed up to three times and will be fresh during transit after thawing for up to five days.

What do you mean by dedicated facility?
We do not use or have ingredients in our facility with gluten, dairy, egg, soy, peanuts or tree nuts (excluding coconut).  All of our equipment, pans and utensils are also brand new and have never been used with the ingredients we are free of to completely eliminate any risk of cross contamination.

Why do you not list yourself as a dedicated tree nut free facility?
We use coconut milk or shredded coconut in some of our products.  According to the FDA coconut is considered a tree nut therefore we can not list our facility or products as tree nut free.  However, we do not use or have any of the common tree nuts in our facility including almonds, cashews, walnuts, pistachios, macadamia nuts, etc.

Why do you only ship on Tuesdays via USPS Priority Mail & UPS?
Shipping on Tuesdays ensures us that packages will arrive within 1 to 3 days and will not get stuck over the weekend.  We use Monday as a prep & packaging day and Tuesday as our shipping day. 

Do you ship to Canada?
Currently we do not ship to Canada due to customs restrictions on baked goods and the expensive cost for expedited international shipping.

Do you plan to offer any other products in the near future?
Yes!  We plan to start offering take & bake biscuits plus other cake jar flavors in the near future.

How are your donuts made?
Our donuts are baked in a silcone donut pan in a convection oven.

Do you have a retail storefront that I can visit?
Yes, our storefront is located in Clearwater, FL and is open Tuesday to Sunday from 9:00am to 3:00pm.  We carry cupcakes, donuts, brownies and dessert breads on a daily basis for walk-ins.  We also provide special occasion cakes with a two week notice.

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